How is the delivery fee calculated in my store?
Today the delivery fee comes from the delivery areas and per-area fees you set, when local delivery is on. If you set a free-shipping minimum, orders that reach it ship free.
Shipping
8 articles
How do I turn on local delivery and add delivery areas and fees?
In "Shipping" → "Local Delivery", switch on "Enable local delivery" and add the areas you deliver to, each with its own fee. You can pause an area without deleting it.
How do I offer free shipping above a certain order amount?
In "Delivery settings", enter a "Min. order amount for free shipping". Any order whose products reach it pays no delivery fee, and the cart and some themes' announcement bars advertise it.
How do I get my store ready for its first order? (checklist)
A short checklist of what to do before your first order: products, delivery, a payment method, contact details, and sharing your store link.
What do shoppers see about delivery at checkout?
If local delivery is on and you have active areas, the shopper must pick a "Shipping area" and its fee shows on the "Delivery" line. Otherwise they only enter an address and delivery is zero.
How do I connect a carrier like Bosta or Mylerz?
Connect your Bosta, Mylerz, ShipBlu or Aramex account under Providers, send orders to the carrier from the order page or automatically, and the shipment status updates by itself.
The delivery fee shows 0 or my areas don't appear. What do I do?
The usual causes: local delivery is off, every area is paused, the order reached free shipping, or the area fee is 0. Here's how to find the cause and fix it.
What do shoppers see when they check out in my store?
The checkout steps, required fields, guest versus account checkout, how the delivery charge is worked out, and which payment methods shoppers can use today.