How is the delivery fee calculated in my store?
Today the delivery fee comes from the delivery areas and per-area fees you set, when local delivery is on. If you set a free-shipping minimum, orders that reach it ship free.
Delivery areas
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How do I turn on local delivery and add delivery areas and fees?
In "Shipping" → "Local Delivery", switch on "Enable local delivery" and add the areas you deliver to, each with its own fee. You can pause an area without deleting it.
What do shoppers see about delivery at checkout?
If local delivery is on and you have active areas, the shopper must pick a "Shipping area" and its fee shows on the "Delivery" line. Otherwise they only enter an address and delivery is zero.
The delivery fee shows 0 or my areas don't appear. What do I do?
The usual causes: local delivery is off, every area is paused, the order reached free shipping, or the area fee is 0. Here's how to find the cause and fix it.