How do I deactivate or delete a customer?
Click "Active" to stop a customer signing in, or use the delete button to remove their account from your store. Their past orders stay in both cases.
Permissions
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How do I add a staff member to my store team?
Add staff with their own logins from "Team & Permissions" → "Staff", and give each one a role that controls what they can see and change.
A button does nothing or the page looks broken — what do I do?
Quick steps when a dashboard button doesn't respond or a page looks incomplete or outdated: hard refresh, private window, browser extensions, and what the 403, 419 and 500 pages mean.
How do I create roles and set staff permissions?
A role is a set of permissions you give to one or more staff members. Start from a ready template such as "Sales Manager" or build one from scratch.