How do I update my personal details and login email?
From "Profile" you can change your name, mobile, photo and login email. Changing the email needs a confirmation code sent to the new address.
Profile
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How do I change my password?
Change your password from "Profile" → "Security & password" by entering your current and new password. Forgot the current one? Use "Forgot password?".
I'm not receiving emails or notifications from the platform — what do I do?
See which emails the platform actually sends and to which address, how to check your login email, and where to find order notifications inside the dashboard.
How do I sign in with Google or link it to my account?
You can sign up or sign in with one click using Google, or link Google to your existing account from "Profile" → "Google account".
How do my customers create an account and follow their orders?
Shoppers can create an account from your store's sign-in window or while checking out. From their account they follow "My Orders" and their status, save favourites and see their wallet balance.