How do I create a discount coupon?
Create a fixed-amount or percentage discount code with a minimum order, a validity period and a usage limit, and learn exactly which rules apply at checkout.
Marketing & promotions
Discount coupons, tracking pixels, reviews and testimonials, the announcement bar, sharing your store link and search basics.
Why isn't my coupon working or the discount not showing?
The common reasons a discount code is rejected or the discount disappears from the order total, and how to fix each one.
How do I connect Facebook, TikTok or Google pixels to my store?
Paste your ad platform's pixel ID on the Tracking Pixels page; the platform adds the code to your store and sends view, checkout and purchase events automatically.
How do I manage product reviews and store testimonials?
The difference between product reviews and testimonials, how to add a customer testimonial for your home page, and how to delete a review.
How do I change the announcement bar text at the top of my store?
The announcement bar is edited in the theme customizer. See which themes have it, where the field is in each, and what shows when you leave it empty.
How do I share my store link on social media and WhatsApp?
Where to find your store link, how to share a product link, and how to tag links so you can see where orders come from.
How does my store show up on Google? (SEO basics)
Store SEO settings are still under development. Learn what the platform already does automatically for your pages and what you can do to rank better.
Where do I find my newsletter subscribers and what can I do with them?
The Newsletter Subscribers screen collects the emails that signed up through your store's newsletter box, with no duplicates. You can search, copy, export to CSV and delete — but the platform doesn't send emails.
Which marketing tools are included in my plan?
Some marketing tools are available to every store; others depend on your plan or an add-on. Learn how to tell, and what to do if a tool is missing.