What is Elmatajer and how does my store work?
A quick overview of the platform: how your store is created, where it lives online, and what each section of your dashboard is for.
Getting started
Everything you need to open your store: signing up, store setup, the free trial and the dashboard, up to your first order.
How do I set up my store after signing up? (AI or manual)
The two ways to set up your store — the AI Studio assistant and the 4-step manual wizard — and what each step asks for.
How do I get my store ready for its first order? (checklist)
A short checklist of what to do before your first order: products, delivery, a payment method, contact details, and sharing your store link.
How do I create a merchant account?
How to sign up on Elmatajer: the details you need, the activation code sent to your email, and signing up with Google.
Dashboard tour: what do I see on the home page?
What each part of the Dashboard home page means: store and plan status, store health, alerts, revenue, orders by status, recent orders, top products and top customers.
What is the AI Assistant in the dashboard and how do I use it?
The AI Assistant lets you manage parts of your store by chatting: products, prices, stock, colours and design. It is available as an add-on from the Add-ons Store.
Common sign-up and store setup problems and how to fix them
Fixes for the most common problems: activation code not arriving, link taken, activation failing, the AI assistant stopping, or switching light/dark mode after setup.