Where do I find my newsletter subscribers and what can I do with them?
The Newsletter Subscribers screen collects the emails that signed up through your store's newsletter box, with no duplicates. You can search, copy, export to CSV and delete — but the platform doesn't send emails.
If your theme has a newsletter sign-up box, every email a visitor enters is saved on the «المشتركون في النشرة» ("Newsletter Subscribers") screen, under «المبيعات» ("Sales") in the sidebar.
What's on the screen
- Quick numbers: "Total Subscribers", "This Month" and "Today".
- Search by email with "Search by email…" and the "Filter" button.
- Next to each email: a "Copy email" icon, and a delete icon that asks «تأكيد حذف هذا المشترك؟» ("Delete this subscriber?") before removing it.
- An "Export CSV" button that downloads the emails and sign-up dates of the subscribers currently shown (if you filtered, only the results are exported).
What can I do with them?
- Click "Export CSV" and download the file.
- Upload it to the email marketing service you use.
- Send your offers and new products from there, with your store link.
Note: Elmatajer doesn't send marketing emails or welcome emails to subscribers, even though the empty screen suggests "Send an auto welcome email". The only emails your customers receive from the platform are order-status emails.
How sign-ups are recorded
- The platform checks that an email is written correctly before saving it; an invalid email isn't added.
- Each email is kept only once per store. If the same person signs up again, they aren't added twice.
- The sign-up box saves emails in every theme that has one, including Voltex and ArtWall.
- Subscribing doesn't create a customer account, so subscribers don't appear on the «العملاء» (Customers) page.
- Not every theme has a sign-up box. Test it yourself: subscribe with your own email on your store and check it appears in the list.
Tip: Only email people who subscribed themselves, and include an easy unsubscribe option in every message.
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