How do I add a new product?
Step by step: name, description, images, price, stock and category — then Publish product to put it live in your store.
In this article
Everything about a product lives on one page: name, description, images, price, stock and category. The page saves your work automatically as you type, and when you are done you click Publish product and the product goes live in your store.
Before you start
- You need at least one active category. Choosing a category is required before publishing, and the list only shows active categories. If you have none yet, start with How do I create and manage product categories?
- Prepare your images: JPG, PNG or WEBP, under 2MB each. Details are in the product images article.
Adding the product
- In the sidebar, open Products (المنتجات) and click New product (منتج جديد). The Add new product page opens.
- In the Name & description card, type the Product name (Arabic) — this is the name shoppers see. You can also fill in Product name (English), which is shown when a shopper switches your store to English.
- Write the Description (Arabic): material, sizes, features — anything that helps the shopper decide. You can add a Description (English) too.
- In the Product images card, click Add or drop images here and upload up to 10 images. Each image uploads on its own as soon as you pick it.
- In Pricing & cost, enter the Sale price — what the shopper actually pays. If the product is discounted, put the old price in Original price; it is shown crossed out next to the new price along with the discount percentage.
- If you want the store to count stock and stop selling when it runs out, switch on Stock & quantity and enter the Available quantity (see the stock article).
- In the Organisation card, click Choose category and pick one. Optionally choose one or more Brands.
- Click Publish product at the top. You return to the product list with the message “Process done successfully.”, and the product shows as Active in your store.
Other useful fields
| Field | What it does |
|---|---|
| SKU | An internal code generated for you; you can change it. It helps you find the product in your list. The platform does not stop two products from having the same SKU, so be careful. |
| Product video | Paste a YouTube or Vimeo link into Video URL and it appears on the product page. |
| Product variants | For products that come in colors or sizes, with a price and stock per combination. Read the variants article before using it. |
| Add-ons & extras | Things the shopper can add to the product, such as gift wrap or a warranty. See the add-ons article. |
| Render as a standalone landing page | Shows the product as a full promotional page. See the landing page article. |
| Auto-translate | When on, translates the name and description between Arabic and English so you don't type them twice (when the service is available). |
| Generate with AI | Writes a description from the product name. Only shown if your plan includes this feature. |
Good to know after publishing
- The product link is created automatically from the Arabic name when you publish, and it does not change afterwards, even if you rename the product. The Product slug field currently has no effect on the link.
- A product is always published as visible. To hide it, use the eye button in the product list — see How do I hide or delete a product?
- The Search engine optimisation card stores what you type, but today the product page title in Google comes from the product name and your store name, and the description comes from the start of your product description. Focus on a clear name and description.
- If your plan has a product limit, a notice such as “Approaching product limit” appears at the top of your dashboard as you get close to it.
Common problems
“Please choose a category”
You must pick a category before publishing. If the list is empty, you have no active categories — create one first, then come back.
An error saying the save failed (“حصل خطأ أثناء الحفظ”)
Make sure you entered the Product name (Arabic) — the product can't be saved without it — then click Publish product again. If the message keeps appearing, contact support.
The main image isn't the one I chose
On a new product, the image order you set before the first publish isn't saved yet — the first image you uploaded becomes the main one. Fix: after publishing, open the product for editing, reorder the images and click Save changes.
New product opened an older, unfinished product
That means you have an unpublished draft — the platform keeps only one draft at a time. Finish and publish it, or delete it. See the drafts article.
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