How do I edit an existing product?
Open the product from your list and change what you need. Note that name, price and stock changes save automatically and go live right away.
In this article
You can change any product at any time: price, description, images, quantity, category and more. The edit page is the same page you use to add a product, except its title is Edit product and the top button reads Save changes.
Editing a product
- Open Products from the sidebar. Use Search (name or SKU) or the Category filter to find the product quickly.
- Click the pencil icon (Edit) on the product's row.
- Change the fields you need.
- Click Save changes. You return to the list with the message “Process done successfully.”
Autosave on the edit page
Important: while editing a published product, changes to the name, descriptions, sale price, original price, stock, category and video link are saved automatically about a second after you stop typing, and shoppers see them in your store right away — even before you click Save changes. If you are trying out a price or mistype a number, correct it immediately.
The status label next to the top button tells you where things stand:
- Unsaved changes: something hasn't been saved yet.
- Saving…: a save is in progress.
- Saved: everything is saved.
- Autosave failed: the automatic save didn't go through — check your connection and click Save changes.
Everything else is saved only when you click Save changes: image order, variants, add-ons, brands, the SKU, and the landing page option. New images upload as soon as you pick them.
If you try to leave the page with unsaved changes, your browser asks you to confirm first.
Previewing the product
In the Publish & status card there is a Preview button. It opens the product page in your store in a new tab, exactly as shoppers see it.
Good to know
- The product link does not change when you rename the product, so links you've already shared keep working.
- Every time you click Save changes, the product is removed from shoppers' open carts. If people are shopping right now, make big edits at a quiet time.
- To hide a product, use the eye button in the product list. The Product is available for customers switch on the edit page currently does not hide a published product. See How do I hide or delete a product?
- If the product's category was deactivated or deleted, you'll need to choose a new category before saving.
- To change the main image or reorder images, see the images article.
Common problems
“حدث خطأ أثناء التحديث” (an error occurred while updating)
The changes weren't saved. Go back to the product, make sure the Arabic product name is filled in and a category is selected, then try again. If it keeps happening, contact support.
I switched off the add-ons card and the add-ons are gone
Switching off Add-ons & extras and saving removes all of the product's add-ons — the page warns you before you save (“Turning add-ons off removes all of this product’s add-ons when you save.”). If it happened by mistake, switch the card back on and pick the add-ons from your list again. See the add-ons article.
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