Privacy Policy
Your privacy matters. This policy explains what data Elmatajer collects, how we use and safeguard it, and the rights you have as a user or merchant on the platform.
1. What we collect
- Account data: name, email, phone number, store name.
- Usage data: login logs, pages visited, app events.
- Payment data: processed securely via trusted payment gateways. We never store your card numbers on our servers.
- Device data: browser type, operating system, IP address.
2. How we use it
- To deliver and operate platform services.
- To improve user experience and ship new features.
- To communicate with you about your account, invoices, and important updates.
- To comply with applicable legal requirements.
3. Who we share it with
We do not sell your data to any third party. We only share it with:
- Essential service providers (hosting, email delivery, payments) under strict confidentiality agreements.
- Government bodies upon formal legal request.
4. Your rights
- Access your data and request a copy.
- Correct or update inaccurate information.
- Request deletion of your account and associated data.
- Withdraw consent to data processing at any time.
5. Security
We use TLS encryption, encrypted backups, and periodic security reviews to protect your data. But no platform is 100% bulletproof — we recommend using a strong password and never sharing it with anyone.
6. Contact us
For any privacy-related question, email [email protected] and we'll respond within 5 business days at most.
Last updated: June 2026
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